Our Range of Services
Consultation
We provide strategic analysis based on years of e-commerce experience to solve your digital needs. Cross-border trade, omni channel, mobile commerce, same-day delivery and much more, the changes are huge.
Marketplace Management
The large online marketplaces are our specialty. We achieve the best possible placement for your products, take over the day-to-day operations for you and, if you wish, the strategic further development.
After-Sales
In our competent service center we take over the handling of your complete customer correspondence with calls, mails, chats around all questions to the product or order including necessary complaint and returns handling.
Payment Processing
You decide whether you yourself act as a seller and biller, or whether we take over for you. We are able to flexibly offer any type of payment to the end customer as well as take over accounts receivable and payable.
Repair
In our in-house workshops, we test and repair technical articles from the areas of office technology, household, sports equipment and garden furniture for customers with the submission of error statistics for your product planning.
Spare Parts
We take over your spare parts planning and the targeted use for warranty processing and spare parts shops in our warehouse. At the same time we rework all return items technically and visually.